Then they just removed 2-step verification and i could access my account again. how can i get my account back?Įdit: i have successfully contacted ubisoft Customer support and all they wanted was just to confirm a link that they sent to my email. just know that ubisoft doesn't like my country so much, so i think i have to lie about it. also my country is one of those restricted ones that you have a lot of problems with ubisoft and buying games from it. only information i have access to, are my gmail, username, and my password. I heard that contacting support can really help but i also know that they need a lot of information. the codes were sent to you by email when you activated 2-step verification.īut i checked out my whole email history and haven't found anything like that. Used Ubisoft Twitter support to let them remove the 2-factor. If you are unable to access google authenticator, please enter one of your recovery codes in the verification field instead. If it still doesnt work, try one of your recovery codes. when i try to login it wants me to enter 2-step verification code and when i press "No access to Google Authenticator" it says: then i changed my phone ROM and every app i had was deleted including google authenticator. Game If you want to sign in to Ubisoft Authenticator, follow the steps in this guide. I activated 2-step verification on google authenticator in my ubisoft account. On your new device, download and install the Google Authenticator app from either the Google Play Store (Android) or the App Store (iOS), depending on your device’s operating system. (#spoiler "Subject") This is a spoiler with a subject If you have a new device and need to reset Google Authenticator, follow the step-by-step instructions below: 1. This is a video guide on troubleshooting issues that may arise when using the Google Authenticator App to secure your account.Follow us on Facebook: https://. I only have uplay installed on my pc, nowhere. and when I search for backup / recovery I also cant find any E-mail. When I am looking for an E-mail from Ubisoft, it only shows me ubisoft-news. If Google Authenticator is still not working on Uplay, we suggest updating the authenticator app on your mobile device. I have used the search toold but I cant find anything. If it violates any of the subreddit's existing rules. My Ubisoft account is registered on my Outlook E-mail so I guess thats where the code is. When posting about a game's ending, plot, or story line, please use the spoilers and spoilers flair.Post only things that is on topic with gaming and ubisoft games. Please respect the moderator's judgement.For account support queries please contact Ubisoft directly. Note the sub is not directly affiliated with Ubisoft. This subreddit will be for all games published or developed by Ubisoft.
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